Privacy Policy for Tallahassee Clean

Effective Date: 2026
Company Name: Tallahassee Clean LLC
Website: TallahasseeClean.com

Tallahassee Clean (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

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1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Service address

• Payment information

• Any additional information you provide when requesting a quote, scheduling a service, or communicating with us

We may also collect limited non-personal data such as browser type, IP address, and website usage to improve our services.

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2. How We Use Your Information

We use your information to:

• Provide and manage cleaning services

• Respond to inquiries and customer service requests

• Send appointment confirmations, updates, and reminders

• Process payments

• Improve our website, services, and customer experience

• Communicate promotions or updates (only where permitted)

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3. Information Sharing and Disclosure

We value your privacy and do not sell, rent, or trade your personal information.

We may share personal information with trusted vendors and service providers solely for the purpose of performing services on our behalf, such as:

• Payment processing

• Scheduling and CRM systems

• Communication platforms (calls, emails, SMS)

• Marketing analytics and internal performance tracking

All service providers are contractually obligated to:

• Use your information only to support our business operations

• Maintain the confidentiality of your information

• Not use your data for their own marketing or promotional purposes

We do not share personal information with third parties for independent marketing purposes.

We may disclose information only if required to do so by law, regulation, or legal process.
 

Important Notice:

 Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
   

1. The messaging program consists of standard notifications about customers' purchases or relationship with our business, general conversational messaging to answer questions and provide support to customers, notifications about the delivery status of our products/services, promotional offers or discounts, and any promotion of your products/services.
2. You can opt out of the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP to (850) 660-8228 for more assistance, or you can get help directly at hello@tallahasseeclean.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

4. SMS and Mobile Data Privacy

Your mobile information is handled with strict confidentiality.

• We do not share, sell, rent, transfer, or disclose mobile information, including phone numbers, SMS opt-in data, or consent records, to third parties or affiliates for marketing or promotional purposes.

• This applies under all circumstances, even if user consent is provided.

• The only exception is when disclosure is required by law or legal process.

By providing your phone number, you consent to receive SMS messages from us for appointment reminders and service updates only. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message. After you send STOP, you will receive a confirmation and no further messages will be sent unless you opt in again. For help, reply HELP to any message or contact us at support@example.com or (850) 660-8228

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5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website performance. You can adjust your browser settings to refuse cookies if you prefer.​

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6. Data Protection and Safeguards

We implement appropriate administrative, technical, and physical safeguards to protect your personal information.

These measures include:

• Internal policies governing data access and usage

• Restricted access to sensitive information

• Secure systems and platforms for storing data

• Monitoring and controls to prevent unauthorized access, disclosure, or misuse

We take reasonable steps to ensure your information remains protected at all times.

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7. Your Privacy Rights

You may request to:

• Access the personal information we have about you

• Correct or update your information

• Request deletion of your personal data (subject to legal or operational requirements)

To make a request, please contact us using the information below.

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8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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9. Contact Information

If you have any questions about this Privacy Policy or your data, contact us:

Tallahassee Clean LLC
Email: hello@tallahasseeclea.com
Phone: 850-294-7352